Welcome to Brex, and congratulations on getting your corporate card and cash account!
The following guide will walk you through instructions that will ensure you are getting maximum value from your Brex account. Please see the relevant section below for Card & Cash.
Brex Card Setup
Step 1: Get started with your virtual card
Upon activating your account and logging in for the first time, you will automatically be issued a Brex virtual card. You can begin using this card right away by navigating to the Your Cards
tab and selecting the virtual one. Simply click on the card details to copy the information.
If you use Apple Pay, Google Pay, or Samsung Pay, remember to add it to your wallet!
Step 2: Activate your physical card
You should also have been given the opportunity to opt-in for a physical Brex MasterCard. Your card can be shipped anywhere within the United States, and will arrive in 5-7 business days. To learn more about how you can activate it once it arrives, click here
Step 3: Create departments and locations
Before you start inviting new users to join your Brex account, head over to the Team
tab to create departments and locations (if applicable).
Step 4: Invite new users
You’re all set to navigate to the Users and cards
tab, where you will be able to invite your team members to join Brex - it takes about 10 seconds per new user! Click on the top right corner to get started; you will have the opportunity to assign each user to a department, location, role type, as well as a monthly spending limit.
Upon accepting their invitation via email, your team members will gain access to the dashboard, a virtual card, and a physical card (if desired).
Step 5: Integrate your accounting software
Brex integrates directly with QuickBooks Online, Xero, Expensify, and NetSuite to enable automatic reconciliation (which may save your finance team many hours per month).
Please find integration setup and management instructions here:
Brex Cash Setup
Step 1: Fund your Brex Cash account
As a security measure, the first deposit into Brex Cash must be sent from an external financial source. To view your account and routing number, select View Details on your Cash Transactions page. These details can be used to initiate a wire or ACH payment into your account.
After your first deposit is complete, you will be able to initiate ACH pulls from your other accounts by clicking on the Add Funds button on the Cash Transactions page and following the prompts.
Step 2: Invite a bookkeeper or other Brex Cash admin
Cash and card admins have a full view over both Card and Cash transactions on the account. They can set-up integrations, invite new users, and are the only role type that can initiate payments on Brex Cash.
Bookkeepers act similar to a read-only user. They are not able to initiate payments, but can still see all transactions on the account and manage any integrations.
To invite a new admin or bookkeeper, navigate to Teams > Cards and users > Invite user.
Step 3: Make your first payment
Once you have successfully transferred funds into your Brex Cash account, you will see your Available Balance update on the Cash Transactions page. To make an ACH, Wire, or Check payment, select Send Money.
From there, you will be able to input your recipient’s information, select a payment method, and provide any additional information that is required for that form of transaction. You will also see an ETA for the transfer depending on which payment method is used.
Step 4: Connect your Payroll and other resources
You can connect Brex Cash to your company resources using your account and routing numbers. You can find your Brex Cash account information on the Cash Transactions
page by selecting View details
. This article
provides some additional links for connecting popular payroll services to your new account.
To learn more about other important features available to you on the Brex Dashboard, please read below:
Your Account Limit is the total amount your entire team — across all of your cards — can spend during a given 30-day statement period. You can see what your company’s Account Limit is by navigating to the Company transactions
tab and looking at the top left-hand side. Please read the articles below for more information on your Account Limit:
Brex account Admins have full permissions, and are able to:
Brex Rewards is the most valuable card rewards program on the market and is specifically tailored for growing companies.
As a company that uses Brex as their primary corporate card, you will qualify for Brex Exclusive, where your team earns points with every transaction. To view the different rewards multipliers, click here
Your points can then be redeemed for statement credit, travel benefits, or miles. To learn more about points redemptions, please read How do I redeem my Brex points?
For additional questions please contact Brex Support and we will be happy to help.
Hours: 5am-12am PST weekdays, weekends, and holidays
Customer Support phone number: (833) 228-2044
Customer Support Email: firstname.lastname@example.org