I'm having trouble logging into my account.

Go directly to brex.com and click Sign in. If you're having trouble logging in, follow the steps below depending on your issue.

If you forgot your password, enter your email address associated with your Brex account on this page. Click Submit and we’ll send you a link to create a new password.

If you've requested a reset link and are not receiving it–even in your junk/trash folders–chat with us to receive a temporary password. Click the chat icon in the lower-left corner of this page.

If you're not receiving the login security code through SMS or your authenticator app, or if the codes aren't working, you'll need to contact us for a reset code. To do so, click the chat icon in the lower-left corner of this page.

For every browser on every device you use to log in to Brex, we require a one-time authorization via a secure link emailed to you. If you're logging in from a new device and are having trouble with this process, please read I'm having trouble verifying my device.

If the above suggestions don't help, try clearing your browser's cache. Right-click on the page, click Inspect, and right-click on the refresh button at the top left of your browser. Then click Empty cache and do a hard reload (Shift + refresh button on your browser).

If you're having trouble logging in via the app, please try these suggestions.

Force quit: Exit out of the app.

Update: Check to see that you have the most recent version of the app installed.

Reinstall: Uninstall and reinstall the app.

Verify password: Ensure that your device's keychain or password manager is not auto-filling an old password.