How do I report a fraudulent transaction?

If you suspect someone is using your Brex card without your consent, please lock your card right away as per the instructions here.

After you have locked your card, please follow the instructions on How can I dispute a fraudulent transaction?.

If you're unable to access your dashboard online or through the mobile app, please contact Brex Support right away.

Hours: 5 AM to 8 PM (Pacific Time), 7 days per week

Phone number: (833) 228-2044

Chat with us from your dashboard (Recommended)