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Fraud & Security /

How do I report a fraudulent transaction?

If you suspect someone is using your Brex card without your consent, please lock your card right away as per the instructions here.

After you have locked your card, please contact our support team so that we may assist immediately.

Hours: 5am-12am PST weekdays, weekends, and holidays
Customer Support phone number: (833) 228-2044
Customer Support Email:

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