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Card Management


Yes! You may add your Brex Mastercard to your Apple, Google, or Samsung wallet. Visa is not supported at this time. If you use Apple Pay, you can add your card directly from the Brex mobile app with the click of a button. It only takes an instant to set up and can be used immediately in all apps...

In the Brex dashboard, Admins and regular Card users are able to lock, terminate, and issue themselves new cards. Admins can also lock, terminate, and issue new cards for regular users without contacting Brex Support. If you don't have a physical card, please read How do I request a physical Brex...

Welcome to Brex, and congratulations on getting your corporate card! The following guide will walk you through instructions that will ensure you are getting maximum value from your Brex account. This guide is for Card Users that have been invited to join their company's Brex account. If you are an...

Your card may have been declined for a variety of reasons. Please follow the steps below to try again. Step 1: If you are an Admin, check to see that your company has not reached its account limit; please read How do I know what our company's monthly account limit is? If it has, please read When my...

You will be able to request a physical card on the Brex Dashboard in three scenarios. Please reference the relevant section below. Option 1 - Upon activating your account for the first time Upon logging into the Brex dashboard for the first time, you will have a virtual card automatically issued to...

Not at this time. If you are looking to manage your users' spend, please read How do I change a team member's user limit?

This article outlines the steps for replacing your card via the Brex dashboard if you are an Admin or regular card user. Admins are also able to replace cards for regular users without contacting Brex Support. Please note that replacing your existing card will terminate it. Step 1: Navigate to the...

If you requested a new physical card in error, please reach out to our support team right away. We will be able to cancel the request as long as it is done before 4pm PST on the day it was requested.

As a Brex Admin or card user, you will be automatically issued a virtual card upon activating your account. Please note you can have up to 10 active virtual cards at a time. To issue yourself another virtual card, follow these steps: Step 1: Navigate to the Your Cards tab on the left hand menu bar...

You can have 1 physical card at a time and up to 10 virtual cards per user.

Your Brex card should arrive 5-7 business days after it was issued. If it has not arrived within that time frame, please reach out to our support team. We are unable to provide tracking information at this time.

There are two ways to activate your new physical Brex card. Option 1 - via SMS Step 1: Text the last four digits of your card number to (415) 417-0824 Step 2: Look out for a text stating that your card is active and ready for use Important note: You must have added a phone number to your Brex...

Your card's billing address will typically be your company's office address. To confirm, please follow the steps below: Step 1: Click on the Your Cards tab of the left-hand menu bar of the Brex dashboard Step 2: Look for your virtual card Step 3: Upon clicking it, the card details will appear on...

The Virtual Card is designed to be a secure form of payment that cannot be lost or stolen. We recommend using your Virtual Card for all online transactions, and especially for servers, software subscriptions and digital ad campaigns that cannot risk interruption or downtime. To view your Virtual...

Your virtual card and your physical Brex card have different numbers, expiration dates, and cvv codes intentionally. The cards are different so that in the event your physical card gets damaged, lost, or stolen, you don't have to worry about changing or updating each of your online subscriptions...