At Brex, your security is important to us in all methods of communication. When requesting important documents from you, we’ll always offer you a way to safely deliver those files.
For documents such as bank statements, you’ll be able to upload them directly in your dashboard.
In other cases, you may receive an automated email request to submit a document. The emails will contain links–generally to your Brex dashboard–where you can upload the requested information.
When communicating with Brex Support, if we need you to submit any documentation, we’ll provide you with a secure upload link. You can use this to provide any files that you would rather not send as an email or chat attachment.