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How can I protect my Brex account?

Cybersecurity attacks, especially phishing attacks, have been on the rise. At Brex, we take the security of your personal and financial information seriously, and we're regularly investing in security measures to better protect you. 

What Brex is doing to protect your account

We’ve added more security controls to protect your account from scammers who may have gained access to your login credentials via phishing attacks. Phishing refers to a criminal’s attempt to steal your confidential information, such as passwords or account numbers, through deceptive means. Phishers often pose as employees, third-party agents, websites, or chatbots-  even impersonating Brex employees or affiliates.

What you can do to protect yourself

Although our multi-pronged approach to security at Brex significantly reduces cybersecurity attacks, it’s important that we remain vigilant, together.

To help protect your account, please follow these best practices:
  • Navigate directly to brex․com to access your account. Scammers may create fake ads and websites–that may appear in search results and look like Brex–to trick you into giving them your information. Avoid malicious search results by adding brex.com as a bookmark in your browser. 
  • Be suspicious of any email, text message, or call that requests your personal information. Please do not click any unsolicited links or open any attachments. Contact Brex Support if you’re unsure about the legitimacy of a request.
  • Make sure your devices and applications are up-to-date. Updates often include the latest security features to protect your device. 
  • Monitor your account for fraudulent activity. If you suspect that someone has gained unauthorized access to your Brex account, please change your Brex password immediately and contact Brex Support. Be sure to create a password that has not been used on any other account. 
  • If you encounter a possible scam such as a fake Brex website or ad, please contact Brex Support immediately to report it. Reporting fraud is essential for preventing and addressing cybersecurity attacks.
If you have any issues logging in, please read I’m having trouble verifying my device.

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