There are a few scenarios where you may need to update the information associated with an existing card. Please read the relevant section below to learn what’s possible.
Changing the shipping address for a physical card
If you have already requested a physical card, we unfortunately can’t alter the shipping address. To have your physical card sent to a different address, please take these steps:
- Step 1:Terminate the physical card.
- Step 2:Issue yourself a new physical card, at which time you’ll be prompted to update the shipping address.
Changing the billing address for a card
Depending on the circumstances, Brex Support can update the billing address for a single card without changing your overall account address. Please chat with us to make this change.
Changing the name on a card
You’ll need to replace your physical card to update the name on it.
Step 1:On your dashboard, go to Card > Manage cards.
Step 2:Locate your virtual card.
Step 3:Click the three dots beneath your card.
Step 4:Select Rename.