Payments can fail for a variety of reasons. Please read over some of the most common ones below to find a solution and try again!
This occurs when Brex is restricted by a bank account.
This occurs when the payment amount is greater than the aggregate cash balance in the bank account that payment is being pulled from.
Account not found
This occurs when a routing number matches the bank but the account number is incorrect for the financial institution.
The bank account was closed and no account in that financial institution can be utilized anymore.
This occurs when Brex receives payment failure messages with unknown reasons.
Solution:Reach out to Brex Support–further assistance is required.
Once you identify the reason for the failed payment and try the suggested solution, you'll need to reinitiate the payment. Your credit limit will be updated once the payment has cleared successfully.