How do I close my account?

To close your Brex Cash account, please follow these steps:

Step 1: Navigate to Settings in your Brex dashboard.

Step 2: Click Company and scroll down to Brex accounts.

Step 3: Select Close Account and follow the prompts.

To close your Brex account, you will need to reach out to our support team. Before contacting us, please follow the steps below.

Step 1: Migrate any recurring charges to another form of payment.

Step 2: Redeem any Brex points you have accrued as a statement credit. Note: Once an account has been closed, any Brex points that have not been redeemed cannot be recovered or put to use.

Step 3: Initiate a payment for your outstanding balance to Brex.

Please note that closing your account cannot be undone. If you think you will want to use Brex again in the future, you may want us to suspend your account temporarily instead.