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I'm having trouble logging into my account.

Brex dashboard

Go directly to brex.com and click Sign in. If you're having trouble logging in, follow the steps below depending on your issue.

Forgot password
  • If you forgot your password, start here.
  • Enter the email address associated with your Brex account.
  • Click Submit and we’ll send you a link to create a new password.
Two-factor authentication (2FA)
  • If you're not receiving the login security code through SMS or your authenticator app, you'll need to contact us for a reset code.
  • Go to this page to start a live chat with Brex Support.
  • Wait for the page to fully load and look for the chat icon at the bottom left of the screen (no need to enter your email at the top). Click this icon to chat with us and we’ll be happy to send you a reset code.
Clear cache
If the above suggestions don't help, try clearing your browser's cache. Right-click on the page, click Inspect, and right-click on the refresh button at the top left of your browser. Then click Empty cache, and do a hard reload (Shift + refresh button on your browser).

Brex mobile app

If you're having trouble logging in via the app, please try these suggestions.

Force quit: Exit out of the app.

Update: Check to see that you have the most recent version of the app installed.

Reinstall: Uninstall and reinstall the app.

Verify password: Ensure that there is not an old password being autofilled by your device's keychain or password manager.

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