If my card is being replaced because of fraud, can I still use it until the new one arrives?

No. To help protect your information and prevent further unauthorized charges, please keep your compromised card locked. Once a fraud dispute has been submitted on your behalf, our team may also terminate your card.

You will receive a replacement card with a new card number within 5-7 business days.

If your physical card was compromised, your virtual card may continue to be used for online transactions.

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