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How do I cancel a transaction?

Once you've completed a transaction with your Brex card, you won't be able to cancel the transaction.

If you placed the transaction in error, please read What do I do if I use my Brex card in error?.

If you were charged wrongfully, please reach out to the merchant directly to request a refund. If your request is not honored, you may file a merchant dispute by reading How can I submit a merchant dispute?.

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