How do I request a physical Brex card?

You can request a physical card from your Brex dashboard in three scenarios. Please reference the relevant section below.

Upon logging in to your Brex dashboard for the first time, you will have a virtual card automatically issued to your account which you can begin using right away. You should also be asked if you would like to order a physical Brex MasterCard.
 

If you don't have a physical card anymore because your previous one was terminated, you will see the option to issue yourself a new physical card.

During the replacement process, you will be asked to provide a shipping address for a new physical MasterCard.

Please read How do I lock, terminate, and order a new card? to learn more about the options mentioned above.

Admins can also request a physical Brex card on behalf of activated users if they don't already have a physical card by following the steps below.

Step 1: UnderTeam, search for the cardholder using the search bar and click their name.

Note: The user must have already accepted their invitation to use Brex in order for this to work.

Step 3: Under the user details on the right, you'll see information about the their cards and spend; click Add physical card.

Step 4: Click Confirm and the user will receive an email asking them for their shipping address.

If you're not able to request a physical card in any of the scenarios above, please reach out to Brex Support for assistance.